Here to Help You Succeed.
Have a question or need assistance? Weβre always available. Our team is committed to responding to all inquiries within one hour.
Response Time
We guarantee a response to all inquiries within 1 hour during standard operation hours.
How to Access Your App
Follow these simple steps to get started immediately after your purchase:
1. Check your email
After your purchase, you'll receive an email from sales@knowledgetreasures.com within 3β5 minutes.
π Please also check your Spam or Junk folder if you don't see it in your inbox.2. Open the access link
The email will contain a link to access the app. Click the link and it will take you directly to the app page.
3. Sign up (first-time users only)
Do not enter your email and password on the login screen yet. Click on Sign Up instead. Enter the same email address you used to purchase the app (this is required).
4. Create your password
On the next screen, set a password of your choice and confirm it.
5. Log in and start learning
After successful signup, you'll be redirected to the login page. Now log in using your email and newly created password and start using the app right away.
Need help?
A video tutorial is included in the access link if you prefer visual guidance.
If you face any issues, feel free to contact us at sales@knowledgetreasures.com or reach out via our Instagram channel.