Privacy Policy

Last Updated: October 6, 2026

This website, www.knowledgetreasures.com, and the Knowledge Treasures apps are owned and operated by Knowledge Treasures LLP (LLPIN ADC-6550), a Limited Liability Partnership registered in India under the Limited Liability Partnership Act, 2008, with its registered office at 14/727, Ekkaparamba, Thadapparamba, Kuzhimanna, Ernad, Malappuram 673641, Kerala, India. In this policy, “Knowledge Treasures”, “we”, “our” and “us” mean Knowledge Treasures LLP.

This policy explains what personal information we collect when you visit our website, buy a product or use our apps, why we collect it, and your rights over it. It is written to meet India's Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023. By using our website you agree to this policy.

What we collect

• When you buy: your name, email address and phone number.
• Payment details: payments are handled by Razorpay. We receive the payment ID, amount and whether it succeeded. We never see or store your card number, UPI PIN or bank login.
• Your account: your email address and sign-in method (password or Google). Passwords are held by Google's Firebase sign-in service, never by us in readable form.
• How you use the apps: tests taken, answers, scores, time spent and your settings, so the app can show your progress.
• Technical information: IP address, browser, device type, operating system, and the pages you visit and when.

Why we use it

• To take your payment and give you access to what you bought
• To send you your access link, receipts and important account messages
• To answer your questions and fix problems
• To keep accounts safe and stop shared or misused logins
• To improve our questions, notes and apps
• To understand how well our advertising works
• To keep records the law requires (for example, tax and accounts)

Who we share it with

We never sell or rent your personal information. We share only what each service needs:

• Razorpay — to process your payment.
• Google — Firebase (sign-in and storing your account and progress), Google Workspace (sending our emails) and Google Analytics (counting visits).
• Meta (Facebook and Instagram) — to measure our adverts. Your email and phone number are sent only in a scrambled (hashed) form that cannot be read back.
• Vercel — the company that hosts our website.
• Government or law-enforcement bodies — only when the law requires it.

Some of these services store data on servers outside India. Each is bound by its own privacy and security commitments.

Cookies

We use cookies and similar browser storage to keep you signed in, remember your settings, count visits (Google Analytics) and measure adverts (Meta Pixel). You can block or clear cookies in your browser settings; some features, such as staying signed in, may then stop working.

How we protect it

All data travels over encrypted connections (HTTPS). Your purchases and progress are stored with Google's Firebase, protected by access rules, and only authorised people at Knowledge Treasures can see customer records.

How long we keep it

We keep your account and purchase records for as long as you have access to a product — most of our products are lifetime access — and payment records for as long as Indian tax and accounting law requires. If you ask us to delete your account, we delete everything except what the law requires us to keep.

Your rights

You can ask us to:

• tell you what personal information we hold about you;
• correct anything that is wrong or incomplete;
• delete your account and personal information (deleting it ends your access);
• stop any marketing messages;
• name someone to act for you if you are unable to.

Email sales@knowledgetreasures.com from the email address on your account. We reply within 7 days. If you are not satisfied, write to our Grievance Officer (below).

Children

If you are under 18, a parent or guardian should make the purchase and agree to this policy for you. We do not knowingly collect information from children without a parent's or guardian's consent; if we learn that we have, we will delete it.

Links to other websites

Our website may link to other websites, such as YouTube or Instagram. Their own privacy policies apply there, not this one.

Changes to this policy

If we change this policy, we will update it here and change the date at the top.

Grievance Officer and contact